Top Tips for Offering Feedback

Be timely – The longer you leave it, the less useful it becomes.

Be specific – Highlight the specific piece of behaviour and the actual words the person used.

Be clear – Particularly in cases of giving negative feedback, where there may be a tendency to waffle.

Be factual – Base your comments on directly observable behaviour, not on your perception of them as an individual.

Be sincere – If you’re not it strips the value from the feedback.

Own it – Use “I” to reinforce that the perceptions are yours.

Check it – Always make sure you know that the other person has actually understood what you have said – not what they think you’ve said.

Leave it with them – Feedback is a gift, it’s up to them to accept it!