What’s making us smile RB Associates!

Written by Michelle Mook on . Posted in Sunflower Diaries

Pro Development York

We designed and delivered a programme to RB Associates focusing on customer service and delivering a fantastic customer experience. The feedback from this programme has been fantastic and we’re loving working with a business who is so committed to developing their people! This is what they had to say…..

  • Excellent course – going home with lots of thoughts and ideas ☺
  • As ever, brilliant motivational day with the Pro-Development girls – thank you!
  • Really beneficial – it especially highlighted the importance of clear communication and checking to see if the recipient has understood.
  • Very informative. Definitely made me think about how to implement in everyday life as well as within the business.
  • Always fantastic – has really made me think of how I need to change my approach in some areas.
  • Really beneficial course and Michelle is a joy as always!
  • Great insight into customer service with helpful information and techniques that I will be able to use in my role.
  • As always, fantastic. Will do my best ☺
  • All informative – not just writing strongly agree for the sake of it – it was informative, well prepared and interactive – thank you.
  • Seriously …. thank you for this workshop ☺
Do you need support to take your team’s customer service to the next level? If so please contact us today. 

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