Why oh why are we reducing our use of the telephone? We used to use it before the advent of email and text and rarely hovered over the key pad. Is it time to bring the phone back into our lives more? Well we think so, not to replace email but to be used in conjunction with.
We often find that communication is an area that scores low on employee engagement surveys, and an over reliance on emails to communicate makes a regular appearance in the comments.
So, I would like to challenge you all today, to make a call where you would normally email. Note the difference it makes to the quality of the communication. If you find it has a positive impact, try and make a phone call part of your daily routine, just as email is. Email does have its place, no doubt, just leave a little room for a conversation … it’s good to talk!
If you would like to know more about Employee Engagement, click here. If you would like support with communication in your business, you could email us on firstname.lastname@example.org and don’t forget you can always pick up the phone and call us on 01904 628838 for a good old fashioned chat!