Posts Tagged ‘people development’

Putting people first!

Written by Michelle Mook on . Posted in Sunflower Diaries

richard branson 2019 We were asked to speak at a CIPD event last month on employee engagement, a topic very close to our hearts and something of which we are truly passionate about. But let’s face it, this isn’t a new area and as someone pointed out, it’s something we’ve been talking about for over a decade. Their question was “why is engagement not improving?”. Great question, and one which raised a great discussion within the group.

Some of the thoughts from the group were that business owners and leaders do not have enough time to focus on this. They are too busy and not making time. Others, that business leaders do not see the importance and are more focussed on the bottom line of the business. One HR professional shared that he felt the issue was down to HR not challenging business leaders enough. That HR are often been asked to undertake and implement changes which were not in the interest of people and that without challenging this more, the problem is magnified.

Our thoughts from what we are finding discussing this topic, is that it is a mindset shift. The key is to help businesses understand the positive impact such an investment will have on both people and the bottom line. And that is the key, thinking of engagement as an investment not a cost. With the cost of replacing talent now being equated to 12-18 months of a person’s salary, an investment into employee engagement will often be a fraction of this and is something that will positively impact on everyone.

The great news is, we have been running lots of employee engagement/colleague surveys with businesses in Yorkshire and the Humber so there are many companies that are putting people first and are keen to understand what they can do to help make their business a great place to work. And here are the outcomes they are finding from running a survey with us:-

• Encouraging open and honest communication with their teams

• Building trust and engagement by listening to what their people have to say

• Showing that the business cares about their people and wants to make a difference to them

• Highlighting what their strengths are as a company and building on these

• Identifying the gaps and creating a plan to address these

• Supporting employee wellbeing and improved mental health

• Improving overall productivity and profit by identifying what is getting in the way

So, if you would like to know more about employee engagement, why not come along to one of our events on the 1st May or 18th June or click here to read more about our approach to employee engagement.

Are you on Santa’s Naughty or Nice list?

Written by Michelle Mook on . Posted in Sunflower Diaries

naughy or nice pic 2018 Why not have a look at completing our naughty or nice questionnaire… tick the ones that are true

Communication

O Do you have regular team meetings?

O Do you have regular 1:1s?

O Do you read all your emails?

Performance

O Do you spend enough time thinking about your performance at work?

O Have you got a personal development plan?

O Are you working towards your career aspirations?

Feedback

O Are you always honest?

O Have you delivered all the feedback you should this year?

O Do you spend time thinking about and offering positive feedback?

Environment

O Do you load the dishwasher?

O Is your desk tidy?

O Do you clean your food out of the fridge?

Teamwork

O Do you share your sweets?

O Do you play to your strengths?

O Do you make tea and coffee for people regularly?

O Do you find time to have fun at work?

Did you know

All the things listed above are real issues that have been raised in our Employee Engagement reviews this year? As you can see, some of these things are easy to put right, but only if you know about them in the first place. If you don’t know what the issues are in your workplace, maybe you could consider undertaking an Employee Engagement Review in your business. Click here for more.

To find out which list you are on this year, tot up your score and see if you’re on the naughty or nice list for 2018.

Your scores

If you scored 5 or below you are on the “Naughty list”. Why not make 2019 the year to be nicer to yourself and others? Think about some of the actions you can take and make a commitment that will make a difference.

Score 5 – 10

Ummm. Room for improvement. You need to look after yourself and your career a bit more. You’re not on the naughty list… well, not yet anyway! What can you do to improve you score before the big day?

Over 10

Well done you are on the ‘Nice list’. Keep up the good work!

How well do you listen?

Written by Michelle Mook on . Posted in Sunflower Diaries

Listening We were really excited to hold another of our Employee Engagement workshops yesterday. People often ask us what we mean by Employee Engagement. The definition we like to use is “a workplace approach designed to ensure that employees are committed to their company’s goals and values, motivated to contributing to success and able at the same time to enhance their own sense of wellbeing”. This can be simplified to setting the right workplace conditions to help people to ‘be their best’. One of the most important things we can do is to really listen to people. Feeling that you are listened to is important, but to really engage people we need to go even deeper, do we really listen to understand people?

How do we demonstrate that we really understand people? Not through an annual appraisal according to recent CIPD research. Many companies are moving away from the traditional appraisal to an emphasis on a continuous development dialogue and high-quality conversations and feedback. Managers need to be supported in how to have rich conversations, including giving and receiving honest feedback. One of the greatest gifts you can give your people is time for them to talk and for you to listen to them, to understand them and to find out what really motivates them and how they like to feel valued and recognised. We often practice selective listening, or we listen to respond, to move our own agenda forward. Listening to understand is completely different. We listen with our eyes as well as our ears, and by really listening, we give the other person time to think. Stephen Covey calls this giving people ‘psychological air’. It’s rare but powerful and can make a real difference to engagement not just in the workplace but with friends and family too. We often find when we run employee engagement projects, that when we interview people and ask questions of how engaged they are at work and really truly listen to them, people will often tell us that it is the first time they have felt anyone has really “heard them” and will tell us that they have found it really helpful just being able to talk. Next time you sit down for a chat, think about the quality of your own listening, and take time to listen to understand – it can be very engaging! We’d love to know what difference it makes.

To find out more about our Employee Engagement projects including surveys and interviews click here. To find out how to support your managers to have honest conversations and to give and receive feedback, click here.

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