Posts Tagged ‘leading a team’

Emails – Is it just me?

Written by Michelle Mook on . Posted in Sunflower Diaries

email or call Is there anybody else out their who spends ages composing an email, reads and re-reads and then hovers over the send button mustering up the courage to press the button? It is so difficult to send some emails knowing that the words we use can be interpreted in so many ways, often dependant on the mood of the receiver, the grammar and mis-use of grammar, the size of font and is it appropriate to use bold? Dare I underline? Red font means trouble, but what does blue font mean?

Why oh why are we reducing our use of the telephone? We used to use it before the advent of email and text and rarely hovered over the key pad. Is it time to bring the phone back into our lives more? Well we think so, not to replace email but to be used in conjunction with.

We often find that communication is an area that scores low on employee engagement surveys, and an over reliance on emails to communicate makes a regular appearance in the comments.

So, I would like to challenge you all today, to make a call where you would normally email. Note the difference it makes to the quality of the communication. If you find it has a positive impact, try and make a phone call part of your daily routine, just as email is. Email does have its place, no doubt, just leave a little room for a conversation … it’s good to talk!

If you would like to know more about Employee Engagement, click here. If you would like support with communication in your business, you could email us on info@pro-development.co.uk and don’t forget you can always pick up the phone and call us on 01904 628838 for a good old fashioned chat!

Leadership through horses

Written by Michelle Mook on . Posted in Sunflower Diaries

Bringing out the best in your team

“There is something about the outside of a horse that is good for the inside of a man”. – Winston Churchill

We’ve just had an amazing day working with some brilliant team members. Let us introduce them……

horses from leadership

         

Why horses?

Because your ability to lead others is put to the test! A horse can weigh more than 500 kilos and speaks in a foreign tongue, and unless you can attract and hold his interest, he may not be very interested in interacting with you. Believe us, they will also provide you with immediate, honest feedback on how you are doing!

The Directors on our Management Development Programme were certainly put to the test. They found it frustrating, rewarding, surprising and thought provoking! And it paid off, as by the end of the day they all influenced and motivated a horse (team member) to follow them by choice. What an achievement!

leading a horse

 

 

 

 

 

So what did our Directors learn from the team?

  • Take the time to build trust and build relationships
    • How often do you take the time to connect with people?
  • Be focused and set a clear direction
    • Do you know where you are heading?
  • Be purposeful
    • Does lack of confidence, hesitancy or indecision get in your way?
  • Keep things interesting
    • How are you engaging the team?
    • If something is not working, do you try something different?
  • Different situations require different levels of energy
    • Is using too much energy startling the team or draining you?
    • Is too little energy slowing the pace?
  • Be present and observe what’s happening
    • When did you last observe the team?
  • Step back
    • When things aren’t going as planned, do you come out of the detail?
  • Give people space
    • Are you overpowering, over focusing or micro-managing them
  • Strike the right balance between task and relationships
    • Are you so focused on the task that you forget about the people?
  • Communicate
    • It’s not just what you say, its often about non-verbal communication

Partnering with horses is an effective and impacting method to develop communication skills, increase self-awareness, inspire teamwork, collaboration and trust through genuine leadership. All attributes which are readily transferable to the workplace.