Posts Tagged ‘developing people’

How do I feel?

Written by Michelle Mook on . Posted in Sunflower Diaries

Blue Monday Drum beat please…

“How does it feel to treat me like you do?

When you’ve laid your hands upon me and told me who you are

I thought I was mistaken, I thought I heard your words

Tell me, how do I feel

Tell me now, how do I feel”

Yes, Blue Monday is here. 21st January, apparently is the most depressing day of the year!

Let’s turn this around and turn this negative into a positive! Here are some hints and tips to brighten your day…

• Wear your favourite item of work clothing, something that makes you feel good.

• Treat yourself to an extra special breakfast (egg benedict springs to mind)

• Pick out one of your favourite happy tunes and blast it out on the way to work (we recommend Xanadu by Olivia Newton John )

• Don’t forget to sing along!

• Make a point of wishing colleagues good morning and pay them a genuine compliment (You never know, they might just be wearing a favourite item of work clothing!)

• Go for a lunch time walk, notice the trees, the sounds that fill the air, feel the wind in your hair.

• Give colleagues some positive, authentic feedback.

• Repeat a personal mantra in your head (something like “I rock”)

• Leave work on time and return home with another favourite tune (We recommend ‘I’m in the mood for dancing’ The Nolans, or ‘Funky Town’ Lipps inc)

• Don’t forget to sing along!

• Go out for tea. A lot of restaurants have great deals on a Monday.

• Relax at home, note all the good things in your life.

• Have a bath with some of the body wash you undoubtedly got for Christmas.

• Spray your pillow with lavender scent and tuck yourself into bed for an early night.

There, I think we’ve got you through it! If you would like to learn more about personal wellbeing, then get in touch to find out how we can help you develop in this area. For more info click here.

New year, New You!

Written by Michelle Mook on . Posted in Sunflower Diaries

new year new you Well here we go again! Resolutions set, however, the stats would tell us we are unlikely to succeed! Well not this year. Why not turn those resolutions into serious goals that you can smash!

Are you with me?

Ok, whether you have thought about what you want to achieve this year or not, think about the following, you might get some new ideas:

• What has been your biggest learning in 2018?

• What are you going to do differently this year?

• What do you want to achieve in 2019?

• What do you want to be saying about your achievements in a years’ time?

Once you have done that, it’s time to write down some goals. Make sure they are SMART though!

• Specific (in other words, you are very clear what it is you want to do)

• Measurable (how will you know you have achieved?)

• Achievable (in the realms of possibility)

• Realistic (umm, that’s a biggy – our resolutions are quite often not realistic! I mean, losing 3 stones is achievable, but not very realistic!)

• Timebound (has a deadline)

Finally ask yourself

• Have I limited myself?

• What could get in my way?

• Am I excited by the goals?

• How can I make sure that I achieve my goals?

Right, we’re off and running (well cycling in my case – the exercise bike arrives tonight!) Good luck, keep focused and here’s to a brilliant 2019

Are you on Santa’s Naughty or Nice list?

Written by Michelle Mook on . Posted in Sunflower Diaries

naughy or nice pic 2018 Why not have a look at completing our naughty or nice questionnaire… tick the ones that are true

Communication

O Do you have regular team meetings?

O Do you have regular 1:1s?

O Do you read all your emails?

Performance

O Do you spend enough time thinking about your performance at work?

O Have you got a personal development plan?

O Are you working towards your career aspirations?

Feedback

O Are you always honest?

O Have you delivered all the feedback you should this year?

O Do you spend time thinking about and offering positive feedback?

Environment

O Do you load the dishwasher?

O Is your desk tidy?

O Do you clean your food out of the fridge?

Teamwork

O Do you share your sweets?

O Do you play to your strengths?

O Do you make tea and coffee for people regularly?

O Do you find time to have fun at work?

Did you know

All the things listed above are real issues that have been raised in our Employee Engagement reviews this year? As you can see, some of these things are easy to put right, but only if you know about them in the first place. If you don’t know what the issues are in your workplace, maybe you could consider undertaking an Employee Engagement Review in your business. Click here for more.

To find out which list you are on this year, tot up your score and see if you’re on the naughty or nice list for 2018.

Your scores

If you scored 5 or below you are on the “Naughty list”. Why not make 2019 the year to be nicer to yourself and others? Think about some of the actions you can take and make a commitment that will make a difference.

Score 5 – 10

Ummm. Room for improvement. You need to look after yourself and your career a bit more. You’re not on the naughty list… well, not yet anyway! What can you do to improve you score before the big day?

Over 10

Well done you are on the ‘Nice list’. Keep up the good work!

Experience is the best teacher

Written by Michelle Mook on . Posted in Sunflower Diaries

learn I must Ever wondered about the best learning experience you ever had? I’ve been chatting with Vicky Deighton this week about this and she shared her best learning experience.

“I remember the first time I got into a light aircraft, it was a sunny day in August and I had decided to try and overcome my fear of flying. I was driving past an airfield and heard the buzz of the light aircraft, I pulled over and thought ‘I’m going to give it a go’.

I clearly remember the feeling as I got into the aircraft, it was a 2 seater little iddy biddy thing and this young chap sat next to me, the instructor, exuded confidence as we taxied out. We got airborne and I recall just looking around me thinking ‘I want to get out’. Two weeks later and I am back and this time I decided to try another flying school and a different instructor. This guy gave me control and told me I was ‘going to do the take-off’. As soon as we were airborne, he gave me control again and I just remember thinking ‘I love this’. What was the difference between the two experiences? Well there was nothing technically wrong with the first one, apart from I didn’t get a chance to try it. The second experience was completely hands on, I got a chance to try nearly all of the techniques, I was completely stretched outside of my comfort zone and when I landed I was exhilarated.

This learning experience that I had was completely experiential – that is I got to physically try out some of the techniques in a real-life situation. You may have heard of experiential learning before, according to Kolb we learn through experiencing, reflecting, analysing and testing and it’s this kind of learning that is likely to stick.”

Vicky’s conversation got me thinking more about our approach to experiential learning. At Pro-Development our Management Development Programme takes experiential learning to the next stage. Not only do our participants get to experience really life changing practical exercises that are completely unique, they then get to explore how these unique experiences apply to their leadership style and how they show up in their behaviours.

Imagine spending a day with Horses – these beautiful animals have a unique way of reading us and our intentions and they respond accordingly. Or perhaps you have spent the day with like minded people in the cookery school, preparing a menu with other team members. What does this have to do with leadership you might ask? This is where the experiential learning comes in, because as we raise our self-awareness, we observe how our behaviour unfolds, and this helps us to connect with how our thoughts, emotions and behaviours show up at work.

As for the comfort zone thing, it is these experiences that take us into a situation and or environment that stretches us outside our comfort zone. This is such a gift because it is when we are stretched a little, that our comfort zone expands.

At Pro-Development we feel very blessed to be able to offer this programme to our clients, and we know they are having some life changing experiences. If you are interested in finding out about how this amazing programme may be able to support you or someone you know, get in touch we would love to talk to you about it. Our video also gives a good overview of what to expect.

Are your Leaders and Managers hot to trot?

Written by Michelle Mook on . Posted in Sunflower Diaries

2017-06-28 15.21.31 Having the confidence and self-belief to face challenging and sometimes conflict situations in the work place is a common issue we find when we speak to the many managers we come across in our work. As a result, there is a lack of action and issues are left to fester. Often, the lack of action taken by managers in these situations is a source of frustration for many team members and has a detrimental impact on team morale and employee engagement.

Interesting, we are seeing a theme at the moment as well around managers and leaders who are still getting too involved in the role they had before they were promoted and not making time for managing and leading their team. In a coaching session recently, one manager who was spending 90% of his time doing his old role said “but if I don’t do all this work, what would I be doing?” It can seem like a blank sheet to many people who have never led or managed a team before.

We believe that giving managers theory, processes and tips to understand their role or deal with issues and challenges isn’t enough; a more holistic approach is needed to develop their confidence and belief in themselves as a person and as a leader and enable them to develop their own vision of what being an authentic and inspiring leader looks like.

This is the approach we have taken on our Management Development Programme and we are seeing some amazing transformations; one person was even described as going from zero to hero.

• Do you have managers and leaders who know what do to do in challenging situations but are not stepping up?

• Do you have managers and leaders who avoid conflict situations?

• Do you have managers and leaders who seem to be too busy in the day job to manage their team?

• Are your managers and leaders holding back on some honest conversations?

Based on our experience we believe a high percentage of those answers will be yes but let us know your thoughts on what you think gets in their way of dealing with the issues.

We also know our Management Development programme has equipped people with the confidence and belief to go on to be truly authentic and inspirational leaders who face challenges head on. If you think this is something your business would benefit from, click here to watch our video or contact us and we can talk you through the programme and the benefits of having a manager hot to trot!

Phone Addiction

Written by Michelle Mook on . Posted in Sunflower Diaries

mobile phone pic 2018 This month we have heard about Simon Cowell who has ditched his smart phone for 10 months…WOW! We say WOW because we are not sure we could do that, but the thought of it sounds fantastic. We wonder how many times a day we look at our phones? Even writing this blog we have glanced at it about ten times and touched it twice. If we ever can’t see our phone or fear that we have left it somewhere we go into a complete meltdown. Its quite a scary addiction, and we say addiction because we think we probably are addicted to it.

Rest assured that it’s not just us. When we deliver training courses, we now ask people to turn their phones on to silent. Sometimes we ask people to agree a way of working together to get the most out of the training event, often the mobile phone is mentioned where people ask for agreement that they will remain off them for the duration of the course. Interestingly though, as soon as it is break time we see delegates rummaging in their bags looking for their phones taking calls and checking appointments. Are we really that critical to the business that a couple of hours without contact will cause a massive risk to the business? We think we all know the answer to that one!

Our challenge to you

• Ask someone to be your conscience and notice how often you check your phone during a work day.

• The next meeting you go to, turn your phone off or leave it ask your desk.

• When you get home tonight, turn your phone off until the next morning.

• Notice how you feel, being away from your phone.

Thank you for the…team event!

Written by Michelle Mook on . Posted in Sunflower Diaries

team Kanyu pic 2018 This month the team at Pro-Development achieved a wonderful thing and we’re so grateful and proud and all we want is to say it out loud. Yes, we went to the Kanyu Escape rooms near Wetherby and made it out (eventually, with a lot of clues). Now, team events are a bit of a busman’s holiday for us, but how interesting when the tables are turned! So how did we get on?

Well, very well…surprisingly! Although we needed an extra 12 minutes to achieve the task, we got there in the end.

What did we get from the event?

• We worked well as a team, all bringing different strengths and applying them effectively

• It was so good to spend time together without thinking about workloads and deadlines

• Everyone had a voice and was listened to

• When you don’t know what to do, ask for help (we had a lot of help!)

• We are fairly good at sharing information and communicating

• We need to do it more often

If it’s been a while since you have had a team event, we can highly recommend it. If you would like some help, get in touch with us. We design and deliver bespoke events especially for your team so you can get the most our of it too, just like we did.

The power of self-awareness

Written by Michelle Mook on . Posted in Sunflower Diaries

self awarenes 3 Increasing self-awareness is a very powerful tool. What’s great is that ANYONE can do it at ANYTIME. There is just one key rule, you need to be open to it!

There are many ways that we can increase our self-awareness – we can seek feedback from others either verbally or non-verbally, we can work on being more present and in the moment so we spot what is going on around us and how we are feeling/behaving and from reflecting on situations, conversations and their outcomes. In a recent Chartered Institute of Personal and Development article, there is reference to a large company who has invested in a Leadership Programme to “help managers increase their self-awareness and deliver more effectively” and they are seeing great results.

Managers and leaders having great self-awareness is important. How many of you have worked for a manager whose lack of engagement has impacted on the whole teams’ motivation to deliver, or the manager who delivers key business messages starting “this isn’t me saying this, its them” leaving the team disengaged from the content of the message. Managers and Leaders need to have an awareness of their impact on others which in turn impacts on engagement levels and ultimately business results.

Questions for you…

• How engaged are your managers/leaders?

• How self-aware are your managers/leaders?

• How often do you provide feedback to your managers and leaders?

• Do you your managers and leaders ask for feedback?

• How well do your managers/leaders understand and manage their own emotions?

Now reflect and answer the questions on yourself!

Pro-development offer programmes and coaching to build self-awareness Click Here to find out more. If you would like further information or to speak to us then call us on 01904 628838.

Is that the sun I see?

Written by Michelle Mook on . Posted in Sunflower Diaries

smily sun We’ve been talking in the office about how lovely it is, driving home, and it’s… sunny! Yes, its bright and light outside and we are feeling great! We’ve been thinking, shall we go for a run, cut the grass, go for a walk or swing a golf club? This is great news as our usual thoughts are, what’s for tea, goodness I am tired, or shall I have a glass of wine tonight? Sound familiar?

There is something about the sunshine that fills us with energy. We have read that sunshine boosts levels of serotonin which contributes to a sense of wellbeing and happiness, that’s why we tend to feel happier and more energetic when the sun shines. More importantly (for us), we have also read that HIGHER levels of serotonin in our bodies not only makes you feel happy, but it also suppresses the appetite, so you’ll eat less in warmer weather, say hello to weight loss and feeling healthly!

The good news is that this week it’s only going to get warmer and sunnier, so are you going to seize the opportunity to boost your wellbeing and happiness?

Why not do a brisk walk for 15 to 20 minutes at least once a day. Early in the morning can prepare you for the day ahead. Perhaps at lunchtime to re-assess and re-plan you day, or after work maybe, to release any pressures and to ensure you focus on time for you. We challenge you to do this and email us the difference it made to you on info@pro-development.co.uk.

Wellbeing, happiness and energy levels are very important, if you’d like to talk more about ways of increasing these, to get the best out of both you and your colleagues, why not get in touch for a chat or attend one of our monthly Employee Engagement Workshop events.

Reward and Recognition

Written by Michelle Mook on . Posted in Sunflower Diaries

reward and recognition Having undertaken numerous employee engagement surveys in businesses of different shapes and sizes, we are beginning to build up a picture of how local companies are finding different and innovative ways to recognise and reward their employees.

We have known for many years that money is a short-term motivator, plus many of the businesses we work with are not in a position to hand out large bonuses and pay rises. However, they are exploring new and different ways to help people feel valued.

Here are a few ways some of our clients are rewarding their teams:

• Having your birthday off

• Buying pizza once a week

• Buying sandwiches on a Friday or (food has featured quite heavily)

• Working from home

• More flexible working

• A move away from set hours

• Able to bring your dog to work

• Provided a seating area to work outside

• Setting up a fun committee with an agreed budget

• An indoor recreational area for relaxing or having lunch

• Having study time

• Gift voucher

The key is to note that not one size fits all. Businesses who are investing the time getting to know their people have a clearer understanding of what will make individuals feel more valued. Here’s an example:

Someone on slimming world or weight watchers would not necessarily feel recognised by being gifted free Pizza, but they may well appreciate being able to leave earlier on a Tuesday to get to a slimming class.

It seems simple but its effective! Each business is different, and you will have you own limitations as to what is feasible, but why not spend some time thinking creatively to see if there is anything you may be able to do that would make a difference to your people.

Questions

• Do you know how valued your employees feel?

• Do you understand what would help them to feel more valued and recognised at work?

• How effective are your current reward and recognition strategies?

Our Employee Engagement survey can provide a measure of how valued and recognised your people are, alongside insights into what’s working for them, and what’s not as effective. If you would like to find out more, click here or contact us on 01904 628838