Receiving Feedback

Written by Michelle Mook on . Posted in Sunflower Diaries

receiving feedback We have talked a lot about having honest conversations and delivering feedback to help people grow and develop…however, we’ve noticed something recently. When we ask people to gather feedback on themselves, there is always a sharp intake of breath and more often than not, complete inaction in gathering any feedback.

Ok, so getting feedback on yourself isn’t the most comfortable of things to do, I mean, who’s to say people will be honest with us. Are we just happier with our head in the sand?

Here are some hints and tips to help you receive feedback.

• See the feedback as valuable information. It will potentially help you to move in the right direction.

• Remember, it may have taken a lot of courage for someone to provide feedback, so we should be thankful that they were kind enough and brave enough to provide it.

• People generally deliver feedback with good intention.

• Listen to the feedback without interrupting, so you fully understand and check out your understanding by restating what you have heard.

• Probe for more information. Ask questions such as “Can you give me a bit more detail?”

• Avoid a defensive or emotional response. Comments like “I only did it that way because …” and watch out for “Ah yes, but …”

• Don’t argue with the feedback. It is based on their perception of the truth.

• Feedback is a gift, you can choose whether to accept it.

Challenge

So, we challenge you to go out and ask for feedback from 3 people, you never know, it might just be the catalyst for change you have needed for a while!

Disc 363

If you are a leader and would like to take a more structured approach to receiving feedback we are accredited to offer the Everything DiSC® 363 for Leaders profile. This tool can be used by anyone in a leadership role who wants to include 360 feedback as part of their ongoing personal development. If you are interested in finding out more, contact us on info@pro-development.co.uk

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