Pro-Development (UK) Limited was founded in 2011 by Michelle Mook and has grown to be a team of highly experienced, qualified and inspiring individuals. We all share the same values which are at the heart of Pro-Development:
- We are all passionate about Growing and Developing People.
- We’re committed to delivering outcomes for our clients.
- We have experience across a number of different organisations and industries.
- We combine a pragmatic approach with a sense of creativity and fun.
- We want to make a difference to you.
Michelle is a highly professional individual with a passion and talent for developing others. She believes that what is important in life is making a difference to people and does this through honesty and integrity along with a sense of fun.
She is an award-winning trainer, natural facilitator and highly successful coach with nearly 20 years’ experience working with various blue chip companies, local authorities, the NHS and smaller private companies. She founded Pro-Development to deliver bespoke development solutions to clients that drive the right outcomes, as well as providing consultancy, coaching and team/leadership development.
Michelle has extensive expertise in leadership and coaching with both individuals and teams. Before founding Pro-Development, she was responsible for coaching and managing the performance of senior managers in Aviva (UK) Life, as well as providing leadership to a team of professional development consultants. She believes her experience and skills enable her to add great value and make a different to our clients.
Michelle has a BA (Hons) in Business Management, won the Gold Award for Trainer of the Year in 2006 and become a qualified Coach through The Oxford School of Coaching and Mentoring (OCM) as well as being a member of the Learning & Performance Institute (MLPI).
Suzanne Courtney is a highly skilled consultant with a range of capabilities including learning and development, talent management and project management.
She is an extremely outcome-focused individual who has people at the heart of what she does; Suzanne enjoys problem solving and has the ability to look holistically at issues and identify solutions. She is also an experienced facilitator, trainer and Investors in People internal reviewer.
Suzanne has over 20 years’ experience in both the public and private sectors, including Banking, Insurance, Local Government and Higher Education. Before joining Pro-Development Suzanne was a Talent Manager at Aviva responsible for embedding the Talent Management strategy, providing insight on senior leaders and identifying potential business risk globally. As an associate of Pro-Development (UK) Limited,
Suzanne brings her breadth of experience and knowledge to SMEs.
Suzanne holds an MSc in Human Resource Management, is a qualified coach and a Graduate of the Chartered Institute of Personnel and Development (CIPD).
Stephanie is a forward thinking and creative thinker who rises to a challenge. Her skill set includes engaging people and nurturing their ideas, a seemless organiser who puts her colleages and clients needs first every time. She exudes confidence and promotes self belief in the people she comes in to contact with. A talented sales administrator with vast experience within all media sectors.
Previously Stephanie has worked for news publications, glossy magazines and online media within a fast paced industry, regularly launching highly successful publications. She has worked alongside designers and editorial teams to plan and execute advertising campaigns for new business development. With a non assuming personality she makes her peers feel relaxed and safe in the knowledge that what she says has meaning. Steph is a total team player (not her own words) and has a virtual calm which is an essential part of her role at Pro-Development. Trouble shooting, clear direction in all aspects of her position and achievable goals are characteristics that make Stephanie a valued member.
Janette is passionate about developing people and the difference this can make to their performance. A very experienced learning and development professional, Janette has set up two training functions and recruited, developed and managed teams of training advisers. Janette has over 20 years experience of working in learning and development in the Private and Public sector including Higher Education, the Insurance Industry and Local Government in addition to experience as a Project Consultant. Prior to joining Pro-Development Janette worked in Management Development at East Riding of Yorkshire Council. The role included delivering an MSc in Public Management to senior managers in collaboration with the University of Birmingham. Also, acting as an internal consultant, identifying strategic learning and development needs, developing the annual learning and development plan and managing the implementation. She has also delivered the first year of an undergraduate management degree as an accredited teacher for the University of Hull Business School. Janette is a member of the Association for Coaching and has received excellent feedback about the difference that coaching has made for her coachees. As a trained NLP practitioner, Janette uses NLP techniques in her coaching. Janette has an MSc in Management and is an Associate Member of the CIPD.
With over 30 years’ experience in sales, marketing and operations Kath brings a wealth of experience to the Pro-Development team, with particular emphasis on customer service and attention to detail. Having worked in the IT Software Industry for the majority of her working life, she is used to a fast pace and can adapt to change at short notice, to ensure we meet the needs of our clients at all times.
Kath has worked with a wide array of markets to include Local Government, NHS and Large Corporates including many household names both in the UK and abroad, as well as smaller local businesses. Her breadth of knowledge in the diversity of working practises across these businesses brings understanding and appreciation of the everyday constraints within organisations to enable her to work productively and respond effectively to our clients requirements.
Michaela is an associate Development and Coaching Professional who works with Pro-Development (UK) Limited. With 20 years experience in learning and development in the corporate sector both in the UK and overseas, Michaela brings a valuable perspective to our clients and is a key member of the team.
She is a dedicated and value adding training professional who has a high level of self awareness and a thoughtful and engaging style. She is passionate about delivering excellent customer service. Her career has spanned major players in retail banking and insurance including both Santander and Aviva (UK) Life. For the last 2 years Michaela has focussed on coaching executives, small business owners and individuals, growing their potential and facilitating sustainable positive change. She has been key to the launch of six new businesses in the last 12 months, coached several individuals to key roles in their careers and mentored developing coaches.
Michaela is also a qualified Coach through The Oxford School of Coaching and Mentoring (OCM) and a member of The European Coaching and Mentoring Council (EMCC).