Training to boost your business

Pro-Development

Are you looking to increase the engagement of your team, bring out their best, increase your productivity and profits and have highly skilled people? Theses workshops may just be the boost your business needs.

Improve your Time Management and Planning

Communicate with Impact and Confidence

Holding Honest Conversations

Managing Performance and Developing your People

Building Relationships and Influencing Others

Improving Wellbeing and Resilience

Bringing Out the Best in Your Team

See below for more details and how to book your place.

Improve your Time Management and Planning

09.30am – 16.30pm, Forest Farm Business Park, Fulford

£225 per person

Learning Outcomes

  • Explain levels of authority, responsibility and accountability and identify when to delegate/escalate
  • Delegate tasks effectively
  • Explain how to empower the team to deliver
  • Explain the importance of planning and apply techniques to help
  • Prioritise using the urgent/important principle
  • Identify personal time stealers and how to remove them
  • Apply a range of organisational techniques to meet deadlines

Benefits

How much do you lose in wasted time? This workshop will help strip out waste activities, enhance planning, prioritisation and time management techniques to deliver against commitments, and meet the deadlines agreed with clients. Delegates will explore how to get the job done through creating the right environment to support delegation, influencing and empowering people to deliver, whilst identifying what’s getting in their way. Delegates will leave with a personal action plan identifying the key changes to help develop time management and planning skills.

To book your place, contact us now on 01904 628838 or email steph.edwards@pro-development.co.uk and we will send you a booking form.

Communicate with Impact and Confidence

09.30am – 16.30pm, Forest Farm Business Park, Fulford

£225 per person

Learning Outcomes

  • Explain what personal impact is and identify personal strengths and development areas
  • Appreciate that we all communicate differently and value the similarities/differences in the team
  • Understand what it means for how we work together
  • Develop a wider set of tools and techniques to communicate more effectively
  • Understand how to build rapport and what breaks rapport
  • Identify passive, aggressive and assertive behaviour and apply techniques for an assertive response

Benefits

What difference would it make if you could hold people’s attention and get your message across clearly? This interactive workshop focuses how to improve personal impact and personal communication style. Delegates will apply techniques to communicate with greater effect and be introduced to the core skills.

To book your place, contact us now on 01904 628838 or email steph.edwards@pro-development.co.uk and we will send you a booking form.

Holding Honest Conversations

09.30am – 16.30pm, Forest Farm Business Park, Fulford

£225 per person

Learning Outcomes

  • Explain the importance of getting feedback to help improve performance
  • Apply techniques for giving and receiving feedback with honesty and integrity
  • Increase self-awareness and understand the impact you have on others
  • Identify different models of feedback to help increase other’s self-awareness
  • Challenge assumptions and personal judgements
  • Examine the key skills needed to communicate effectively with your team

Benefits

How often do you put off saying what needs to be said, for example the lower performance conversation, the bad behaviours? This practical one day workshop will provide the essential skills and techniques to approach honest conversations in a confident and structured way. Delegates explore techniques that enable both parties to leave with a clear and consistent message (both positive and constructive) and associated outcomes. Delegates will develop feedback skills, hadling difficult or demotivated people and learn to celebrate success. Delegates will leave with a personal action plan identifying the key changes to help ensure open and honest conversations happen.

To book your place, contact us now on 01904 628838 or email steph.edwards@pro-development.co.uk and we will send you a booking form.

Managing Performance and Developing your People

09.30am – 16.30pm, Forest Farm Business Park, Fulford

£225 per person

Learning Outcomes

  • Explain the link between performance management and business results
  • Describe your role in performance management
  • Apply techniques for giving and receiving feedback
  • Differentiate between great/effective and lower performance
  • Explain how to manage under performers
  • Recognise development and assess how to best meet the need

Benefits

How much is performance issues costing your company? This practical one day workshop will provide the essential skills and knowledge to manage and motivate other people to help them achieve their best. Delegates will explore how performance management supports the vision and goals and ultimately success of your business. Delegates will develop your feedback skills, handling difficult or demotivated people and learn to celebrate success. Delegates will leave with a personal action plan identifying the key changes to help deliver the best performance reviews with your team.

To book your place, contact us now on 01904 628838 or email steph.edwards@pro-development.co.uk and we will send you a booking form.

Building relationships and influencing others

09.30am – 16.30pm, Forest Farm Business Park, Fulford

£225 per person

Learning Outcomes

  • Recognise what influencing is and the skills and behaviours of an effective influencer
  • Apply a sequential influencing model to approach influencing conversations in an assertive manner
  • Consider customer wants and needs and identify ways to fulfil these
  • Communicate with different styles of stakeholders/customer to ensure effective working relations
  • Describe the communication journey and identify ways to build strong working relationships
  • Build goodwill and trust to strengthen and maintain relationships

Benefits

How much time and energy do you spend reacting to client issues that could have been avoided by careful management? This interactive workshop focuses on how to build and maintain strong relationships in the workplace and with clients. It will help delegates to build rapport and understand the power of earning goodwill to build strong and lasting relationships. Delegates will also be able to apply skills to help influence a win-win outcome. Delegates will leave with a personal action plan identifying the key changes to help you to develop your influencing and relationship management skills.

To book your place, contact us now on 01904 628838 or email steph.edwards@pro-development.co.uk and we will send you a booking form.

Improving Wellbeing and Resilience

09.30am – 16.30pm, Forest Farm Business Park, Fulford

£225 per person

Learning Outcomes

  • Explain the importance of emotional health and wellbeing
  • Describe emotional hijacking and its impact
  • Recognise physiological, psychological, and behavioural warning signs
  • Apply techniques to support a healthy mind and a positive emotional balance to build resilience
  • Have improved emotional intelligence and skills around emotional well-being and empathy

Benefits

How much is poor staff wellbeing affecting your business? This interactive workshop focuses on how to increase your sense of wellbeing, enabling you to be more resilient at work, avoiding making judgement and reacting in a way that increases stress and negative emotion and behaviours. By managing your emotional state and being present and in the moment you will notice things you can change, and provide self-care and compassion to help you be at your best. Poor staff wellbeing impacts the bottom line, both in terms of costs incurred through absence, mistakes and temporary cover, as well as profits lost through reduced productivity and missed business opportunities. It makes sense to invest in helping employees perform at their best. Delegates will leave with a personal action plan identifying the key changes to help you manage their wellbeing and consider that of others.

To book your place, contact us now on 01904 628838 or email steph.edwards@pro-development.co.uk and we will send you a booking form.

Bringing Out the Best in Your Team

09.30am – 16.30pm, Forest Farm Business Park, Fulford

£225 per person

Learning Outcomes

  • Describe your management style and what this means
  • Explain the factors which contribute to a high performing team
  • Evaluate team behaviour, taking appropriate action
  • Identify ways to motivate and empower individuals
  • Apply techniques for praising and rewarding people in the appropriate way
  • Delegate tasks effectively
  • Awareness of the impact of change and how to manage this

Benefits

72% of employees reported a lack of leadership & management skills in their organisations – how does your organisation fair? This interactive workshop focuses on how to bring out the best in your people to ensure your best people are retained and grown with the business. Delegates will be able to describe their personal leadership style and the impact this has on others. They will be challenged to step back and empower the team to deliver. Delegates will also explore qualities of a high performing team and look for areas where they can enhance the performance of their team. Delegates will leave with a personal action plan identifying the key changes to help increase their performance of leadership and management.

To book your place, contact us now on 01904 628838 or email steph.edwards@pro-development.co.uk and we will send you a booking form.

Pro-Development are so thrilled to be working with The Diana Award. Its our chance to give something back… https://t.co/kFNpQDrXKZ